Online Counseling during CoVid-19

Partnering with you during this extradinary time of the Covid-19 pandemic.

Dear Clients, Colleagues, and Friends of Sheltering Oaks,

For the health and safety of our clients and employees, we are shifting almost completely to tele-mental health sessions for counseling and assessment appointments. Tele-health allows us to continue to care for clients’ mental and relational needs, while also being wise in not exposing you or your counselor to unnecessary risk. Here is some basic information you may need.

How does it work?

Our electronic health records software, TheraNest, provides a HIPPA-compliant, secure platform for video and audio-conferencing.

1) On the day of your session, you will receive an email with a unique link to your appointment.

2) At the time of your appointment, click the link to join your therapist in a private video session.

3) Enter your name and click to join the session.

We suggest using earbuds to avoid distractions as you meet with your counselor.


What if I Need to Pause My Sessions for Now?

Most of our clients attend sessions on a weekly or bi-weekly basis. We understand that, depending on your family’s circumstances, you may decide to pause your counseling for now. At the same time, our therapists need to continue to schedule sessions as they provide care to clients and support their families. Our practice will be to hold (reserve) ongoing weekly or biweekly appointments for our existing clients. Clients who see their counselor less frequently will be scheduled as openings are available.

What if I Have More Questions?

Contact your counselor or our office manager at 813-982-4230, or email schedule@localhost
Please reach out if you have questions or concerns. We are here to support you in this challenging time.

“I feel like I’ve taken a step or two backwards. Would that be normal with what’s going on?”

We’ve heard many variations of this question lately, and the answer is, YES! Regardless of what brought you to counseling, the stress and upheaval caused by the coronavirus and our world’s efforts to stop it may aggravate symptoms of anxiety, depression, ADHD, PTSD, grief, and more.

Relationships are harder under pressure. Children regress to earlier developmental stages. Our brains and bodies don’t have templates for how to deal with a pandemic. All of those things combine to make these very challenging times in terms of our mental, emotional, and relational health. No matter what that looks like for you, here are four simple (not easy) things to do that may help.

1) Ask the question, “What does my body need right now?” and then pay attention to the answer. Drink water. Eat as healthily as you can. Sleep. Move your body in exercise. Go outside. Your emotions live in your body — listen to what it’s telling you.

2) Breathe. Download an app such as Tactical Breather and use it every day right after you brush your teeth. There’s just no getting around the evidence that learning to manage your breathing can help you relax and decrease anxiety.

3) Disconnect from media. For at least one hour each day turn off all your notifications, put down your phone, turn off the tv, unplug Alexa or Google. Even better, do that same thing one full day, sunset to sunset, each week, if possible. (If it seems impossible, give it a second thought. Is it really?)

4) Re-engage in spiritual practices: silence, Scripture reading, prayer, fasting, gathering (virtually) with your faith community. There are many unanswerable questions in the face of COVID-19. Connecting to ultimate things will not answer them, but it may answer even bigger questions, and help settle your mind and heart.

Please contact us if we can help with other resources during this time. Take good care, be kind to yourself, and be gentle with others.

All our best,
Sheltering Oaks Counseling

Ready to Schedule an Appointment?

We’re available to process your request and get you scheduled with one of our qualified professionals. If you still have questions, our team is available to answer them in regards to our services, counselors, or any additional details. Please fill out the form below and we’ll be in touch with you soon!

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Sheltering Oaks Counseling

Mental Health Service

Sheltering Oaks Counseling provides counseling for Individuals, Couples and Families including Children, Teens and Groups.

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